Last updated: 1 June 2026 | Effective immediately upon account registration or continued platform use.
All registered members must be at least 21 years of age. zk99 reserves the right to request age verification documents at any time. Accounts found to belong to minors will be suspended immediately.
Each individual may hold only one registered account on the zk99 platform. Duplicate accounts are detected during KYC and will result in suspension of all associated accounts and forfeiture of balances.
All promotional bonuses are subject to wagering requirements detailed in the applicable promotion terms. Abuse of bonuses, including multi-accounting or systematic exploitation, will result in void of bonus and potential account closure.
You are solely responsible for maintaining the confidentiality of your zk99 login credentials. zk99 will never ask for your password. Any activity conducted under your login credentials is your responsibility.
All transactions are processed in Malaysian Ringgit (MYR). Withdrawal requests require completed KYC verification. zk99 reserves the right to apply additional verification for large withdrawals as a fraud prevention measure.
Collusion, use of automated betting software, exploitation of software errors, money laundering, and any form of fraudulent activity are strictly prohibited and will result in permanent account suspension and reporting to relevant authorities.
IMPORTANT NOTICE: By accessing, registering on, or using any part of the zk99 platform at zk99.win, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety. If you do not agree to any part of these terms, you must immediately discontinue use of the platform. These Terms & Conditions constitute a legally binding agreement between you ("the Member") and zk99 ("the Operator", "we", "us", "our").
These Terms & Conditions ("Agreement") govern the relationship between zk99 and every individual who registers an account on, accesses, or uses the zk99 platform and its associated services, including but not limited to the live casino, slots, sportsbook, and any promotional content. Accessing any part of the platform constitutes unconditional acceptance of this Agreement and all policies incorporated by reference, including the Privacy Policy and the Responsible Gaming Policy.
zk99 reserves the right to amend, modify, or replace these Terms & Conditions at any time. Continued use of the platform following publication of updated terms constitutes acceptance of the revised Agreement. We recommend that Members review this Agreement periodically.
Access to and use of the zk99 platform is subject to the following eligibility requirements, which you warrant and represent as true at the time of registration and on every occasion you use the platform:
zk99 may request documentary proof of identity and age at any time. Failure to provide satisfactory documentation within a reasonable period may result in suspension of your account and withholding of pending withdrawals pending resolution.
Each individual is permitted to hold one (1) account on the zk99 platform. The creation or use of multiple accounts by a single individual is strictly prohibited. Where duplicate accounts are identified, zk99 reserves the right to close all associated accounts, void any bonuses credited, and withhold any winnings derived from bonus funds.
You are responsible for providing accurate, complete, and up-to-date registration information. You must promptly notify zk99 of any changes to your registered details. zk99 shall not be liable for any loss or damage arising from your failure to maintain accurate account information.
You are solely responsible for the security and confidentiality of your zk99 login credentials. You must not share your username or password with any third party. Any and all activity conducted using your login credentials shall be deemed to have been conducted by you and shall be binding upon you.
All account transactions on the zk99 platform are processed in Malaysian Ringgit (MYR). zk99 accepts deposits via the following methods: Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX. The availability of specific payment methods may vary and is subject to change without notice.
Minimum and maximum transaction amounts apply per payment method and per account tier. Current limits are displayed within the cashier section of your account dashboard. zk99 reserves the right to modify transaction limits at its discretion.
All withdrawal requests are subject to Know Your Customer (KYC) verification. Members who have not completed KYC verification may experience delays in withdrawal processing. zk99 targets same-day processing for verified accounts submitting withdrawal requests via DuitNow or Maybank2u, subject to compliance checks and banking cut-off times.
zk99 reserves the right to withhold or delay any withdrawal where there are reasonable grounds to suspect fraudulent activity, money laundering, bonus abuse, or breach of these Terms & Conditions. In such cases, zk99 may request additional documentation before releasing funds.
All bonuses and promotional offers made available through the zk99 platform are subject to specific terms and conditions, including wagering requirements, game restrictions, time limits, and maximum withdrawal caps. These terms are published on the relevant promotion page and form part of this Agreement.
Bonuses are intended for recreational use by genuine players. Any attempt to exploit bonuses through systematic play, matched betting, use of automated software, or any other method designed to circumvent the spirit of the promotion will result in the forfeiture of the bonus, associated winnings, and may result in account closure.
zk99 reserves the right to withdraw, modify, or cancel any promotional offer at any time without prior notice. Bonuses not claimed within the stated validity period will expire automatically and cannot be reinstated.
All games available on the zk99 platform operate according to published rules. zk99 uses certified software from licensed third-party providers, including but not limited to Evolution Gaming, Pragmatic Play, PG Soft, and SA Gaming. All random number generators (RNGs) used in zk99's non-live games are independently tested and certified to ensure fair and unpredictable outcomes.
Live casino games are conducted by human dealers operating under studio rules reviewed by the relevant gaming authority. In the event of a technical failure, game round interruption, or manifest error, zk99 reserves the right to void the affected round and refund the stake. The decision of zk99 management in relation to any game dispute is final, subject to any formal dispute resolution process outlined in Section 13.
The following activities are strictly prohibited on the zk99 platform and constitute material breach of this Agreement:
zk99 actively monitors for prohibited activity. Where a breach is identified, zk99 reserves the right to immediately suspend or permanently close the account, void all pending bets and bonuses, and report the matter to relevant law enforcement or regulatory authorities.
zk99 is committed to promoting responsible gambling practices. The platform provides a suite of player-controlled tools accessible from the account settings dashboard, including deposit limits, loss limits, session time reminders, cool-off periods (from 24 hours to 6 weeks), and permanent self-exclusion.
Players who believe they may have a gambling problem are encouraged to make use of these tools and to seek support from independent counselling services. Self-exclusion requests will be processed within one business day. During a self-exclusion period, zk99 will take reasonable technical steps to prevent the excluded member from accessing the platform.
For further information, please visit our dedicated Responsible Gaming page.
All content on the zk99 platform, including but not limited to text, graphics, logos, game assets, interface design, and software code, is the proprietary property of zk99 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, recreational gambling purposes. Any reproduction, redistribution, or commercial use of platform content without the prior written consent of zk99 is strictly prohibited.
To the maximum extent permitted by applicable law, zk99 and its affiliates, directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, even if zk99 has been advised of the possibility of such damages.
zk99 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. You access and use the platform at your own risk. zk99's total liability to you for any claim arising in connection with this Agreement shall not exceed the total net deposits made by you to your zk99 account in the thirty (30) days preceding the event giving rise to the claim.
The collection, storage, and processing of your personal data by zk99 is governed by the zk99 Privacy Policy, which forms part of this Agreement and is incorporated herein by reference. By registering on the platform, you consent to the processing of your personal data in accordance with the Privacy Policy. Please review the Privacy Policy carefully before registering.
zk99 reserves the right to amend these Terms & Conditions at any time. Where changes are material, zk99 will endeavour to provide reasonable notice by displaying a notification on the platform or by email to the address registered on your account. Continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised terms. If you do not accept the revised terms, you must cease using the platform and request account closure.
This Agreement is governed by and construed in accordance with the terms of the licence under which zk99 operates. In the event of a dispute arising from your use of the platform, you should first contact zk99 support to seek an informal resolution. zk99 will endeavour to respond to all formal complaints within five (5) business days.
If a dispute cannot be resolved informally, it may be referred to the dispute resolution body designated by zk99's gaming licence authority. zk99's decision in relation to game outcomes and the application of these terms is final pending any such formal referral process.
If you have any questions or concerns regarding these Terms & Conditions, please contact the zk99 support team via the following channel:
Email: [email protected] (plain text — not a clickable link)
Live chat support is available 24 hours a day, 7 days a week, accessible from within the platform dashboard once you have completed the zk99 Login process.
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